Job description
We are looking for a motivated and enthusiastic Sales Assistant/Telesales to join our growing team at Universal Express Distribution in Isleworth, London. You will play a key role in driving sales through phone calls, providing excellent customer service, and building strong relationships with our customer.
Day-to-day duties:
Process customer orders efficiently and accurately over the phoner face-to-face.
Provide exceptional customer service, addressing inquiries and resolving any issues promptly.
Identify upselling opportunities for existing customers and develop strategies to acquire new customers.
Achieve daily sales targets and contribute to the overall growth of the company.
Prepare accurate sales reports and provide daily sales overviews.
Maintain a positive and professional demeanor, fostering strong relationships with customers.
Liaising with the warehouse manager in regards to stock issues
Processing payments either by credit card or cash
Dealing with Insurance and Parking Tickets
Administration duties
Qualifications:
Experience in sales or customer service (preferred).
Ability to work independently and as part of a team.
A positive attitude and a passion for sales.
Job Types: Full-time, Permanent
Pay: From £24,000.00 per year
Benefits:
Employee discount
On-site parking
Schedule:
8 hour shift
Monday to Friday
Weekend availability
Work Location: In person
Reference ID: Telesales